Robotic process automation implementation services not only assist in taking over manual tasks but also help speed up the entire operations across your organization. And the best part is that RPA could be implemented across various industries easily and drive profits exponentially. Robotic process automation can provide your business with a lot of advantages. However, it does not mean implementing RPA is free of challenges. RPA projects tend to fail due to their complexity or due to a lack of skilled RPA implementation professionals. Let us look at some of the challenges while implementing RPA and the steps to overcome them.

What are the common challenges in implementing RPA?

  1. Lack of skilled professionals: RPA is growing in popularity day by day, which means that the demand for skilled resources is also on the rise. The benefits of RPA implementation can be reaped only when the RPA professionals handling the project can understand the goals of your organization clearly and provide suitable solutions towards it. But since there is a shortage of skilled professionals in the market, the success of an RPA project is always a question mark.

  2. Broken dots: An organization is made up of multiple departments and varies in levels of authorization. If there is a lack of support from all levels in an organization, a successful RPA implementation is not going to happen. The absence of responsibility from everyone involved will only lead to a poorly executed RPA process.

  3. Lack of understanding of the problem case: If the organization chooses the wrong problem to provide a solution for, there will be issues while implementing RPA. This will lead to a limited profit gain in the long run.

  4. Setting unclear and unrealistic expectations: In any organization when undergoing a transition into a new process there should be some amount of clarity with respect to the final result. Or there could be a case where the organization may be overambitious by trying to automate the entire process end to end. This unclear vision in the organization will lead to a huge negative impact on the entire RPA implementation project.

  5. Technical issues post-deployment: Once you have implemented RPA, you have to maintain it. This could be a problem if you do not have a dedicated or skilled technical staff to do so. If neglected, could tend to be a burden and add to the operational costs.

  6. Ability to pick the right RPA tool: This is one of the most common challenges, yet one of the most important ones. Many organizations due to a lack of guidance, fail to pick the right RPA tool for them. This will lead to additional costs which otherwise could be avoided.

How to overcome these problems.

  • Before starting an RPA project, gathering skilled resources determines how successfully the project could be executed. The team should be gathered based on the technical expertise and experience in successful RPA-implemented projects. Looking at the certifications could also be a good idea to be included in the checklist. The IT team of the organization should be made part of the entire process for a seamless implementation of the RPA project.
  • In your organization, the roles and responsibilities of the people involved in the project should be clearly mentioned. Explicitly mentioning who is in charge of what in the project will streamline the entire RPA implementation process.
  • Every organization should identify what it needs to automate. One should identify the complexity of the process that needs to be automated and create a clear RPA strategy to have great ROI.
  • It is always not feasible to automate the entire process. Sometimes around 80% of the process could be automated easily and automating the rest could only add to the cost substantially. The decision has to be taken whether it is necessary to automate every process and where it would be ok to have human intervention.
  • Before successfully implementing RPA into your organization, a checklist should be done to determine whether the current infrastructure can support all of this. Also, the organization should assign the task to a dedicated professional to take care of all activities of the RPA software post-implementation. The professional should be in charge of updating the software, managing data, etc.
  • There are various RPA tools that your organization could choose from. There should be a criterion that your organization should follow to select the RPA tool that would suit best for them. The RPA tool should be selected keeping in mind the objectives and challenges of your organization. Factors such as ease of implementation, technical features, scalability, etc should be considered while choosing.

What we can offer?

As a solution to all the above RPA challenges, you need an experienced third-party vendor than can help you transition into the new system smoothly. It is important that the organization receives enough support from the RPA vendor since they have the expertise in using the tools and their features. They would have experience from their previous projects and would use the learnings to streamline the current process.

We at Nalashaa come with a set of experienced and certified RPA professionals that ensure a successful implementation of RPA. We have the ability to understand your business need and work towards the goal that you are looking for. Give our experienced professionals a call right now.