Beyond the conventional with AI-driven business applications

Adopting AI in your changing business landscape is possible even without sophisticated coding. Microsoft’s new set of intelligent business apps help you get past the resource barrier with easily adaptable Machine Learning and Artificial Intelligence capabilities. Armed with these, you can significantly improve business outcomes across the board and orchestrate key decisions.

Dynamics 365 Sales Insights

Empower your sales team to close deals faster with predictive forecasting and trend analysis. Cash in on opportunity scoring based on current markets and real-time relationship monitoring. Build trust with buyers and prospects with AI-guided processes.

  • Accurate sales forecasting
  • Prioritize opportunities intelligently
  • Build and nurture lasting relationships
  • Eliminate bottlenecks and accelerate processes
Professional Contracts
  • Higher conversion
  • Shorter sales cycle
  • Relationship assistance
System Assisted Scheduling

Dynamics 365 Customer Insights

Create a unified 360 view of the customer by unifying data from all your systems. Increase the Customer Lifecycle Value by helping Sales, Marketing, Service teams gather insights for personalized engagements.

  • Intelligent marketing and advertising tools
  • Smart product recommendations
  • Streamline processes for shorter Time to Value (TtV)
  • ML-based actions for optimum outcomes
  • Personalized engagement
  • Customer satisfaction
  • Minimal employee training

Dynamics 365 Customer Service Insights

Get complete visibility into customer behavior with AI-driven pattern & sentiment analysis to drive efficient service operations, thereby boosting customer satisfaction and loyalty.

  • AI recommendations for resolving cases
  • Act on emerging issues before they multiply
  • Case insights and performance monitoring
  • Actionable insights into case types and volume
Optimized Inventory
  • Higher CSAT score
  • Customer loyalty
  • Efficient operations
Smart Field Services

Dynamics 365 Virtual Agent for Customer Service

Create intelligent chat-bots by automating common support requests and let your agents focus on complex queries. Improve issue resolution rates and boost CSAT without writing a single line of code.

  • Easily adaptable chatbots to handle common requests
  • Measure performance across channels
  • Act on growth opportunities with custom workflows
  • Identify areas of improvement from user feedback
  • Lower operating costs
  • Low/No Code Approach
  • Quality service

Dynamics 365 Fraud Protection

Protect your business and customers from frauds by identifying and flagging fraud transactions using AI-driven pattern analysis, improving the overall customer experience.

  • Pattern analysis to prevent future frauds
  • Global landscape for spreading awareness
  • Comprehensive security for smooth omnichannel experience
Engaged Customers
  • Data security
  • Transaction authorization
  • Low fraud-related costs

Not yet convinced?

Here are a few more reasons…

  • Cross-platform access
  • Interactive dashboards
  • Insightful reports
  • Could-hosted
  • Local and global compliance

How to get there?

It’s pretty simple. Here’s what we do for you.
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