Possible Challenges with Application Maintenance Support Services
Achieving smooth and efficient software application maintenance requires a deep understanding of common challenges:
Changing business requirements and environment
Deficient documentation of existing applications
Unavailability of talent on varied applications
Training new IT members through lengthy learning curves
Programmers have no time for integration due to repeated ticket resolution
Application security, monitoring & support
Inflexible, unnecessary systems causing unstable IT portfolio
Our Comprehensive Application Maintenance and Support Services
We offer round-the-clock application maintenance and support services that empowers your applications to perform seamlessly. Our services include:
Corrective Maintenance
Addresses errors within design, logic, and code
Pro-active Maintenance
Fix the root cause of application failure to avoid breakdowns
Perfective Maintenance
Improve the application performance on consumer feedback
Preventive Maintenance
Optimize and update the code to adapt to new requirements
Application Enhancements
Fine-tune process and performance to reduce downtime
Performance Monitoring
Gather actionable insights on performance and user experience
Upgrades & Patches
Release periodic patches to upgrade and meet market requirements
24*7 Production Support
Experienced teams ready to respond and resolve incidents
How Our Application Maintenance & Support Can Benefit You
Removing roadblocks is our expertise. We ensure unhindered application maintenance and support while enhancing critical business processes.
Skill Assessment & Assigning Dedicated Teams.
Reduced System Downtime & Fine-tune Performance.
Legacy Application Maintenance: Reducing Venerable Mainframes
Functional & Technical Documentation.
Source Code Version Control.
Improve End-user Satisfaction.
Performance Testing & Monitoring.
Tailored Service Packages for Your Unique Business Needs
Finding the right application maintenance and support services tailored to your unique business needs can be challenging. We offer various service packages to ensure you receive the right support for your applications.
Level 1
Basic Application
Maintenance
Our Level 1 service is ideal for companies needing fundamental application maintenance support. It includes bug fixes, minor enhancements, and system monitoring to ensure your applications run smoothly. Our expert team provides regular updates and reports to keep you informed.
Level 2
Application Maintenance
with Enhanced Support
Our Level 2 service includes everything in Level 1, as well as enhanced support for critical issues, proactive monitoring, and root cause analyses that are bound to give your organization the boost that it needs to level up. With Level 2, you can rest assured that your applications are in good hands and that we are here to quickly resolve any issues that may arise.
Level 3
Application Maintenance
with DevOps Support
Our Level 3 service offers comprehensive application maintenance support and DevOps expertise, including everything in Level 2. We ensure your applications are maintained and updated with the latest technologies and best practices.
Our Expertise in Cutting-Edge Technologies
Find out what we excel at:
Mobile Development
Native app development: iOS, Android, Hybrid app development: React Native, Ionic, - Xamarin
Database Management
Relational databases: MySQL, PostgreSQL, SQL Server, Oracle ,NoSQL databases: MongoDB, Cassandra,DynamoDB
Web Development
Front-end frameworks: Angular, React, Vue.js, Back-end frameworks: Node.js, Express.js, Spring Boot, Laravel,CMS platforms: WordPress, Drupal, Joomla
DevOps
Continuous Integration and Continuous - Deployment (CI/CD): Jenkins, GitLab CI/CD, AWS CodePipeline, Azure DevOps Configuration Management: Ansible, Puppet, Chef, Containerization: Docker, Kubernetes
Cloud Platforms
Amazon Web Services (AWS): EC2, S3, Lambda, RDS, DynamoDB Microsoft Azure: Virtual Machines, Blob Storage, Functions, Cosmos DB, Google Cloud Platform (GCP): Compute Engine, Cloud Storage, Cloud Functions, Firestore
